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Stop and Think Before You Post

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Some of the world’s biggest advertisers have created public relations disasters for themselves by entrusting the wrong people with their social media accounts, not thinking critically about what they were posting or tackling issues they shouldn’t. Treat this as a reminder to mitigate backlash on social media by solidifying your voice and keeping content consistent with your brand. Always do research when you are unsure about what you’re addressing, or don’t address it at all. Finally, don’t mix up Oprah Winfrey and Whoopi Goldberg. C’mon man!

Social Media Fails

Entrepreneur: The 12 Worst Social Media Fails of 2016
Entrepreneur offers a reminder of what big brands did wrong last year, and the fallout that ensued. Although many of the examples seem unbelievable, they could easily happen to any brand that doesn’t take the necessary steps to fortify their messaging.

Twitter

The Verge: Twitter Might Build a Paid Subscription Service for Power Users
Brands and news organizations will likely be able to pay for an optimized version of Tweetdeck that will allow them to more easily access analytics and alerts. The company is currently conducting a survey with select users to see what new features would be most welcome.

Digital Trends: Twitter Says It Shuttered 377,000 Accounts that Promoted Terrorism
Twitter has been accused in the past of not doing enough to combat extremist activity, but its most recent transparency report states that it closed nearly 377,000 accounts between July and December 2016 due to material promoting terrorism.

Instagram

Digital Trends: Instagram Is Rolling Out New Safety Features, Will Blur ‘Sensitive Content’
Although it hasn’t specified what “sensitive” means, Instagram is attempting to avoid unwanted content from appearing on users’ feeds by placing filters over images that might be offensive.

On the GFM/CenterTable Blog:

Project Highlight:

cocd-website-featuredCenter for Out-Of-Court Divorce | Website Design & Development
Our team brought COCD’s brand guidelines to life by incorporating photography that exemplifies their mission and advances their message to key audiences. And, as a new organization, our team continues to work with COCD to optimize and update the website to suit their needs as they grow.

Top Presentation Tips From SXSW

It’s been just over a week since I returned from South by Southwest Interactive (SXSWi) where – in addition to learning about the latest in social media strategies – I had the opportunity to attend dozens of presentations in a variety of formats. I learned a few new presentation tips and enjoyed some effective presentations that inspired me to share some helpful pointers.

Stories Beat PowerPoints Every Time

The Science of Storytelling | Leo Widrich via Flickr

The Science of Storytelling | Leo Widrich via Flickr

In a panel focused on the power of storytelling, neuroscientist Shonté Taylor noted that storytelling engages the right side (aka, the more creative side) of the brain. Specifically, she described how the body releases reward hormones such as dopamine when the right side of the brain is positively engaged, as can happen when a person is enjoying a great story. She went on to describe those reward hormones as “lighting up” the brain in a positive way, and left me with the point that if you light up the brains of your colleagues and customers, they’re going to remember you.

Reflecting on the various presentations I attended during SXSWi, the most memorable really did include great storytelling elements. Speakers from National Geographic and Outdoor Afro shared compelling stories and – often – images that took me beyond bullets on the screen. One week later and I can describe in detail the stories they told and the lessons they shared in a way that I cannot for other speakers who didn’t weave personal stories, images or testimonials into their presentations. Read more after the jump…

Corned Beef Hash(tags) For Everyone!

#StPatricksDay hashtagIt’s not too late to jump on the St. Patrick’s Day bandwagon, but don’t wait too long or you may miss out on this pot of gold completely. Whether you’re slinging corned beef hash or green beer this year, you might have the luck of the Irish by using these popular and festive hashtags:

  • #stpatricksday
  • #happystpatricksday
  • #luckoftheirish
  • #irish
  • #ireland
  • #stpattysday
  • #green

Although we know that everyone loves a holiday special, let’s not get carried away and start dropping these hashtags in where it’s not even relevant. No one likes to be deceived and there’s no quicker way to turn people off than by tricking them into clicking through.

Read more after the jump…

Leadership and Other Lessons Learned from a Wise Woman

Dinner With Mary HoaglandEvery once in a while, if we’re lucky, we meet truly inspiring people that leave us in awe. Mary Hoagland, is one of those people.

As a group of us recently had dinner with her earlier this week, she had a lot of wisdom to share about her 92 years in this world. As we’re inundated with sensational stories in the media and on social media, it’s refreshing to hear from someone who is so accomplished, yet humble, and happy to live in the moment.

After graduating from Smith College in 1946, then marrying and raising four children, at the age of 48, she decided she wanted to go to law school. Her husband was a successful attorney in Denver, so why couldn’t she become one? After being turned down twice from the University of Denver School of Law because of her age, on her third attempt she showed up with her tuition check in hand and told them: “You’re a business, and you need my money.” They finally relented and admitted her in 1972. She graduated and went on to run her own family law practice for 16 years, which included representing women in serious, often dangerous, family situations.

Read more after the jump…

Weekly Reads – South By Southwest Interactive Edition

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Two CenterTable team members, 5 days, 29 caffeinated beverages and 107,855 combined steps. Jim and Carissa took South By Southwest Interactive (SXSWi) conference by storm last week and have plenty to share in its wake.

If you were suffering from a major case of FOMO (Fear Of Missing Out) about SXSWi, you were not alone! That’s why Jim and Carissa made it a priority to chronicle their entire week in Austin – including everything from the best sessions all the way down to the best libations – on the GroundFloor Media & CenterTable blog! Check it out! Read more after the jump…

CenterTable @ SXSW 2017: Tuesday Sessions

Believe it or not – we’ve reached the end of another amazing SXSW! We had a busy day of packing, automobiles and planes to begin our journey back home – but couldn’t help but squeeze in a few more sessions to take with us on the road.

SXSW may be over - but we leave you with Jim & Carissa squeezing in one last blog post from the Yeti flagship store in Austin!

SXSW may be over – but we worked hard on squeezing in a few more sessions and a final blog post!

Jim’s Take:

  • I tried to work some variety into my schedule on the final day of SXSW, and in the session titled “Investing to Change the World,” a panel of bankers, investors and financial planners talked about how many individuals today are working to align their investments with their values. There are several individual stocks and mutual funds that fit the bill (humanitarian companies, environmental-friendly companies, etc.), and surprisingly, many are outperforming the market itself. The key is just like any other investment – look for companies who are investing in their own long-term success and are inherently resilient. Who wouldn’t want to invest in companies that produce returns AND are making a difference in our world?

Read more after the jump…

CenterTable @ SXSW 2017: Monday Favorites

Day four at SXSW and if the decor at our dinner spot was any indication, things finally got weird in Austin…

Nomnom:

The food was delicious, but the ambiance was even better at Ranch 616.

Not an official member of the waitstaff, but an attentive host at Ranch 616 nonetheless!

Not an official member of the waitstaff, but an attentive host at Ranch 616 nonetheless!

 

 

 

 

 

 

 

 

Read more after the jump…

CenterTable @ SXSW 2017: Monday Sessions

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Art and inspiration are everywhere at SXSW.

The fourth day of South by: When sleep deprivation and too many creative thoughts in your head from the previous three days starts to cloud everything. But the sun came out today and we had an impressive lineup of speakers. Here are our top takeaways from Monday at SXSW 2017:

Jim’s Take:

  • I attended a wide variety of sessions today, the first being “Blending Leadership: Online and Offline,” where presenter Reshan Richards reviewed six pillars of leadership traits from his book. From a professional development standpoint, the main takeaway for me was, “Once you’ve become more efficient and find yourself with an extra 30 minutes or hour in your day, be intentional about how you fill that time. Don’t cram it with busy work. Rather, spend it on something you’d hoped to do from an aspirational standpoint.”

Read more after the jump…

CenterTable @ SXSW 2017: Sunday Favorites

From deviled eggs to celebrity sightings, the Old Fashioned tour of Austin continued with a flash of Alfred Hitchcock’s “Birds” in between. Keep Austin Weird, you guys!

Nomnom:

There’s nothing evil about a delicious deviled egg…

Deviled Eggs from 24 Diner

Deviled Eggs from 24 Diner

Read more after the jump…

CenterTable @ SXSW 2017: Sunday Sessions

We’re just wrapping up our third day of sessions at SXSWi and with the time change and cold weather it wasn’t easy to hop out of bed this morning. But – nothing gets you going like a strong, inspirational session and hearing from Dean Baquet, executive editor of The New York Times, fit the bill perfectly. He reinforced two themes we’ve heard throughout the conference: live your truth and do your best. With that – here’s our best at a recap on today’s sessions!

Jim’s Take:

  • Given our work with the City of Denver’s Denveright and Stay Legit Denver
    Smart Cities: defined

    Smart Cities: defined

    campaigns, I opted to check out a Smart Cities session to start the day. As Google’s second Fiber City, you’d think it would all be rainbows and roses in Austin. But when only 15% of residents who live in affordable housing have in-home internet, the challenges of truly becoming a Smart City – with a plethora of transportation and mobility options, well-connected to the internet and related devices, abundant affordable housing options, etc. – are multi-layered, and ever-changing.

  • In a panel that consisted of representatives from Vox Media, VICE, and The New York Times titled “Social Video and the Future of Consumption,” the focus (even for traditional media outlets) is swiftly turning to live video experiences. The challenge with live video, of course, is taking the live element and ensuring it’s adding value or more context to the story in some way – underscoring the extreme importance of being as creative as possible with videos, rather than just producing videos for video’s sake.
  • Summing a panel titled “Shopping and the Sacred Social Space” up in one line (with panelists from Facebook, Imagur, eBay and Flipboard), and one that’s been a common theme at SXSW 2017: Everything you do content-wise or digital-wise needs to have some kind of value for the end user – emphasize experience, and give more than you take.
  • At the end of the day I attended a session titled “Where we’re going, we don’t need cars” which featured the CEO of Car2Go, among others. Three important statistics for Denver as it grows:
    • By 2050, 70% of the world’s population will have moved back to urban centers
    • Personal vehicles sit idle 96 percent of the time, causing a huge issue with parking/space in already space-constrained urban centers
    • Every 1 Car2Go car (or other, related car sharing service) on the road removes 11 vehicles from our roads and parking structures

Read more after the jump…